The Android VPN app version 1.8.0 is no longer supported. To improve your experience, Malwarebytes now combines VPN features with our Security app, allowing you to manage both in one application.
To keep using your VPN subscription, please download our Mobile Security app. If you purchased a subscription through the Google Play or Apple App Store, you will need to cancel your existing subscription and purchase a new VPN subscription.
For instructions on how to purchase, install, and activate the new app, refer to our Mobile Security Quick Start Guide.
Starting a Premium Trial on VPN for Android links your Google account to your subscription, hiding the options to activate the Premium features. This article describes how to resolve this issue and allow activation with existing subscription details.
Symptoms
Unable to view activation options while running a Google Play Premium Trial.
Product
VPN for Android
Cause
Once the Premium Trial is enabled, the product behaves as if a Premium subscription is in place, not displaying activation options.
Resolution
Cancel the Premium Trial. Once the Trial is cancelled, your app returns to the Free status, and the Activation options will display.
To cancel the Trial via the Google Play store:
- Open the Google Play app
.
- At the top right, tap the profile icon.
- Tap Payments & subscriptions
Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
For more information, see Cancel, pause, or change a subscription on Google Play.