The iOS VPN app version 1.6.0 is no longer supported. To improve your experience, Malwarebytes now combines VPN features with our Security app, allowing you to manage both in one application.
To keep using your VPN subscription, please download our Mobile Security app. If you purchased a subscription through the Google Play or Apple App Store, you will need to cancel your existing subscription and purchase a new VPN subscription.
For instructions on how to purchase, install, and activate the new app, refer to our Mobile Security Quick Start Guide.
The Android VPN app version 1.8.0 is no longer supported. To improve your experience, Malwarebytes now combines VPN features with our Security app, allowing you to manage both in one application.
To keep using your VPN subscription, please download our Mobile Security app. If you purchased a subscription through the Google Play or Apple App Store, you will need to cancel your existing subscription and purchase a new VPN subscription.
For instructions on how to purchase, install, and activate the new app, refer to our Mobile Security Quick Start Guide.
The macOS VPN app version 2.5.0 is no longer supported. To improve your experience, Malwarebytes now combines VPN features with our Security app, allowing you to manage both in one application.
To keep using your VPN subscription, please download our Desktop Security app. For instructions on how to purchase, install, and activate the new app, refer to our Desktop Security Quick Start Guide.
The Windows VPN app version 3.17.0 is no longer supported. To improve your experience, Malwarebytes now combines VPN features with our Security app, allowing you to manage both in one application.
To keep using your VPN subscription, please download our Desktop Security app. For instructions on how to purchase, install, and activate the new app, refer to our Desktop Security Quick Start Guide.
If you're experiencing issues with launching or opening your VPN app, it could be due to a problem with either your device or the application itself. To effectively identify the cause of the issue and resolve it, we recommend you collect logs from your device and submit a support ticket with your Malwarebytes account. This will provide our support team with the necessary information to investigate the issue and provide you with a solution to the problem.
Use one of the following tools to collect logs from your device: