Allow or block phone numbers using Allowed numbers list in Mobile Security for iOS

Mobile Security for iOS uses a built-in database of known scam numbers to automatically block fraudulent phone calls and filter scam text messages into designated folders. If a trusted phone number is mistakenly blocked, flagged, or filtered, you can allow it by adding the number to your Allowed Numbers list.

Only allow phone numbers you trust by adding them to the Allow list to ensure they are not blocked again.

Unblock a phone number by adding it to the Allowed numbers list

1. On the app dashboard, tap Call Protection or Text Message Filtering.
2. Scroll down to find and tap Allow a number.
3. In the Allow a number screen, enter the number in the Phone number field. 
4. Tap Allow on the top right. The trusted number appears in your Allowed numbers list.

Remove a number from the Allowed numbers list

1. On the app dashboard, tap Call Protection or Text Message Filtering.
2. Scroll down to find and tap Allowed numbers.
3. In the Allowed numbers screen, tap Edit on the top right.
4. Tap the minus icon next to the number you want to remove.
5. Tap Delete. The number is removed from your Allow numbers list.