- Compatible with:
- Windows
- Available in:
- Desktop Security version 5
Error Message
This version of Malwarebytes Anti-Ransomware is not compatible with a product that you currently have installed. The existing installation already includes Anti-Ransomware functionality and is incompatible with this version.
Contact your System Administrator for assistance.
What caused the error message
You already have an anti-ransomware product installed on your device. In some cases, anti-ransomware products can be incompatible with Desktop Security. When you tried to install the app, you received the error message above.
How to resolve the error
Contact your system administrator for help installing the app if your device is provided to you by your work or organization.