- Compatible with:
- macOS
- Available in:
- Desktop Security version 5
Error Message
Verify your email. To sign in, you need to finish activating your account first. Check your inbox for the activation email we sent you and follow the instructions.
Error Code
MB405101
What caused the error message
You tried signing in to your Malwarebytes account on the app. However, you have not finished verifying your email and activating your account. The app sends you an email with information on how to set up your Malwarebytes account.
How to resolve the error
Check your inbox or spam/junk folder for the activation email. Follow the instructions in the email to set up your Malwarebytes account. For more information, see Create your Malwarebytes account. If you cannot find the activation email, contact Support and submit a ticket.