- Compatible with:
- macOS
- Available in:
- Desktop Security version 5
Error Message
Distributor or reseller account detected. You cannot sign in using a distributor or reseller account.
Error Code
MB405106
What caused the error message
You tried signing in to your Malwarebytes account on the app. However, you used the login credentials of a distributor or reseller account. You cannot sign in to your Malwarebytes account using a distributor or reseller account.
How to resolve the error
You may need to contact your Account Manager for information on your login credentials. If you do not have an Account Manager, see our Create your Malwarebytes account article for more information.