- Compatible with:
- Android
- Available in:
- Mobile Security
Error Message
Account setup/confirmation required. To sign in, you need to finish activating your account first. Check your inbox for the activation email we sent you and follow the instructions.
What caused the error message
You attempted to sign into your Malwarebytes account via the app, but you did not complete the account setup first. An incomplete account profile may indicate that you have not yet created a password for signing in.
How to resolve the error
Check your inbox for the activation email and follow the instructions to finish setting up your Malwarebytes account. If you need more help, review the steps under Activate your account profile in our Create your Malwarebytes account article.