- Compatible with:
- Android
- Available in:
- Mobile Security
Error Message
Purchase failed. Something went wrong. Please try again. You can always contact support if necessary.
What caused the error message
When attempting to purchase a subscription in the app, an error occurred, causing the purchase to fail. Purchase failures can occur for various reasons, such as incorrect billing information or issues with the checkout software.
How to resolve the error
To resolve the issue, try making the in-app purchase again. If the issue continues, you can purchase a subscription directly from the Malwarebytes Online Store instead of through the app.