- Compatible with:
- iOS, iPadOS,
- Android
- Available in:
- Mobile Security
Error Message
Verification failed. Please try to enter your code again.
What caused the error message
You signed into your Malwarebytes account using the app, but your attempt to verify your email with a verification code failed. This usually happens because the verification code sent to your email was mistyped or the code had expired. These codes are typically valid for only a few minutes.
How to resolve the error
To successfully sign into your account, try retyping the verification code. If the code has expired, tap Resend code to have a new one sent to your email. For more help with verification codes, see Verify identity for your Malwarebytes Account login.