- Compatible with:
- iOS, iPadOS,
- Android
- Available in:
- Mobile Security
Error Message
You have reached the maximum number of invalid attempts. For security reasons, your account has been temporarily locked. Please try again in 10 minutes.
What caused the error message
You entered the wrong password or email too many times while trying to log into your Malwarebytes account. Because you exceeded the allowed number of sign-in attempts, your account was locked for 10 minutes.
How to resolve the error
To resolve this issue, wait a minimum of 10 minutes before trying to log in to your Malwarebytes account again. If you cannot remember your password, tap Forgot password. If the issue persists even after you have reset your password, contact Support for help.