- Compatible with:
- iOS, iPadOS
- Available in:
- Mobile Security
Error Message
Contacts access failed. Access to contacts is restricted by another application.
What caused the error message
The Mobile Security app requires access to the contacts on your mobile device for certain features, such as call protection. The error message above showed up because your device is restricting access to your contacts.
How to resolve the error
Check your device for apps that have access to your contacts. You may want to disable access to resolve the issue. If the issue persists, contact Support and submit a ticket.