- Compatible with:
- iOS, iPadOS
- Available in:
- Mobile Security
Error Message
Something went wrong, there is a problem restoring your subscription.
What caused the error message
You bought a Malwarebytes subscription through the Apple App Store and later canceled it. When you tried to restore your subscription to activate the paid features in the Mobile Security app, an error occurred.
How to resolve the error
To resolve the issue, first check your Apple App Store purchase to make you have the correct information. Once you confirm your purchase, try restoring it again. If the issue persists, contact Support.