Using Scam Guard to detect threats

Scam Guard is Malwarebytes' AI-powered chatbot trained to help you catch scams, fraud, and phishing attempts. When you share a suspicious text message, email, pop up notification, or website domain with Scam Guard, the AI bot analyzes the text for potential security threats, cross checks with our protection databases, and provides recommendations based on what it finds. 

Share an item with Scam Guard

If you have received a suspicious text message, email, or other notification, take a screenshot of the item and follow the steps below to report it to ScamGuard.

1. Open the Mobile Security app.
2. Under Security, tap AI Scam Guard.
3. Start a conversation with the chatbot by tapping one of the prompts, or typing in a message.
4. Click the paper clip iconto attach your screenshot. A pop-up may appear asking you to give Malwarebytes permission to access your photos. 
5. Tap the screenshot you want to share with the chatbot, then tap Done.
6. Tap the blue arrow to share the screenshot with the chatbot.
7. After a few moments, Scam Guard will tell you if your item is suspicious or a known threat.

After you share a phone number, email address, or message that was found to be suspicious, Scam Guard may ask if you want to submit the item to Malwarebytes' threat intelligence team for further analysis. Confirm with the chatbot if you would like your item to be submitted for analysis and added to Malwarebytes' protection database.