- Compatible with:
- Windows,
- macOS
- Available in:
- Malwarebytes Device Protection & Antivirus, VPN
How this issue affects you
When Malwarebytes VPN is enabled on your Windows or Mac device, you may be unable to access certain websites, apps, streaming services, or complete bank transfers.
What caused this issue
Certain websites, online services, and financial institutions restrict access to VPN users for security, copyright, or licensing reasons, based on geolocation.
How to resolve this issue
To access the website or service, try the following:
- Change your server location to a city near your actual location.
- Open your Malwarebytes app and temporarily toggle VPN Off to access the site, service, or app.