Refresh your IP address from DHCP server on Windows and Mac

Refreshing an IP address from a Dynamic Host Configuration Protocol (DHCP) server helps ensure your device has an updated network configuration. IP addresses that become outdated or improperly assigned can lead to connection issues on your device, including VPN. Sometimes, requesting a new IP address from the DHCP server can resolve these issues by reestablishing a stable connection to local and internet resources.

To refresh your IP address on Windows:

  1. Click the Start menu on the bottom left corner of your screen.
  2. Type command
  3. Click Command Prompt. The window displays.
  4. In the command prompt window, type ipconfig /release
  5. Press Enter/Return.
  6. In the same window, type ipconfig /renew
  7. Press Enter/Return.

To refresh your IP address on Mac:

  1. See Renew your IP address from the DHCP server on Mac for steps on how to refresh your IP address on a macOS device.
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