- Compatible with:
- iOS, iPadOS,
- Android
- Available in:
- Mobile Security
The My Subscriptions screen in Mobile Security allows you to view your subscription and manage your device. To manage your subscription and payment information, see Manage subscriptions in your Malwarebytes Account.
Note: Subscriptions purchased from Google Play or the Apple App store cannot be managed or upgraded from the app or your Malwarebytes account. To upgrade a subscription purchased from an app store, see Add VPN to your Mobile Security v5 subscription.
View your subscription in the Mobile Security app
To view which subscription type you have:
- On the Mobile Security dashboard, tap Settings
.
- Tap My Subscriptions.
- Your subscription type is shown at the top of your screen.
Remove a device from your subscription by deactivating it
Deactivating a device removes the device from your subscription and reverts the Mobile Security app to the Free version. Deactivate your device when you want to transfer your subscription to a different device, or you want to disable the paid features. To deactivate a device using the Mobile Security app:
- On the Mobile Security dashboard, tap Settings
- Tap My Subscriptions.
- Under Deactivate your device, tap Deactivate this device.
- In the confirmation screen, tap Deactivate.
How to delete your account from the Mobile Security app
This option is only available on iOS devices.
Deleting your Malwarebytes account profile does not impact your subscription but it does take away the ability to activate other iOS devices via your account portal.
- On the Mobile Security dashboard, tap Settings
- Tap My Subscriptions.
- Under Delete account, tap Delete Malwarebytes account.
- Enter your Malwarebytes account password.
- Tap Delete account.
How to cancel your subscription
If you purchased a Malwarebytes subscription and no longer wish to keep it, you can cancel your subscription using one of the following methods:
- Cancel an in-app purchase made from the Google Play Store.
- Cancel an in-app purchase made from Apple App Store.
- Cancel subscription purchased made from the Malwarebytes Online Store.