Deactivate device from your subscription

Malwarebytes subscriptions can be used across different devices, platforms, and products. You may need to deactivate or remove a device from your subscription:

• To free up a seat when you've reached your subscription's device limit.
• To repair, replace, or sell your device.
• To transfer the subscription to another device. For more information, see Transfer your subscription to a different device.
• To change the subscription on your device.

Option 1: Deactivate the device from your Malwarebytes account

A Malwarebytes account is required to perform the steps below. To create an account, see Create your Malwarebytes account.

1. Click here to manage your devices.
2. Under Activated Devices, find the device you want to deactivate. Then click on the three dots.
3. Click Deactivate.
4. Click Deactivate again to confirm your choice.

Option 2: Deactivate the device from the app

Deactivating signs you out of your subscription on this device. It does not cancel your subscription.

To deactivate on your Windows device:

1. Open the app.
2. Click the person icon in the left sidebar.
3. On the My subscription page, click Deactivate this device. 
4. Click Yes to confirm.
5. In the pop-up, click Yes.

To deactivate on your macOS device:

1. Open the app.
2. Click the person icon in the top right corner.
3. Click My subscription. 
4. Click Deactivate this device.
5. Click Deactivate to confirm. 

For instructions on how to deactivate your Android or iOS device, see Manage your account settings in Mobile Security.