Malwarebytes subscriptions can be used across different devices, platforms, and products. You may need to deactivate or remove a device from your subscription:
- To free up a seat when you've reached your subscription's device limit.
- To repair, replace, or sell your device.
- To transfer the subscription to another device. For more information, see Transfer your subscription to a different device.
- To change the subscription on your device.
TIP - Deactivating a device does not uninstall the app from your device.
Option 1: Deactivate the device from your Malwarebytes account
A Malwarebytes account is required to perform the steps below. To create an account, see Create your Malwarebytes account.
- Click here to manage your devices.
- Under Activated Devices, find the device you want to deactivate. Then click on the three dots
.
- Click Deactivate.
- Click Deactivate again to confirm your choice.
Option 2: Deactivate the device from the app
Deactivating signs you out of your subscription on this device. It does not cancel your subscription.
To deactivate your device:
- Open the app.
- Click the person icon
on the app's main dashboard. On Mac, click My subscription in the drop down that appears.
- On the My subscription page, click the three dots
- Click Deactivate subscription.
- Click Deactivate subscription again to confirm.
- If a pop up appears, click Yes.
For instructions on how to deactivate your Android or iOS device, see Manage your account settings on Android and iOS.