Deactivate device from your subscription

Malwarebytes subscriptions can be used across different devices, platforms, and products. You can deactivate or remove a device from your subscription:

• To free up a seat when you've reached your subscription's device limit.
• To remove the subscription when you need to repair, replace or sell your device, or from a lost or stolen device.
• To transfer the subscription to another device. For more information on transferring a subscription between devices, see Transfer your subscription to a different device.

Note: Deactivating a device does not uninstall the app from your device.

Option 1: Deactivate the device in your Malwarebytes account

A Malwarebytes account login is required to perform the steps below. To create a login, see Create your Malwarebytes Account.

1. Sign in to your account. 
2. In the left side bar, click Manage Subscription.
3. Next to your subscription, click on the three dots.
4. Click Manage devices.
5. In the pop-up, find the device under Activated devices.
6. Next to the device, click on the three dots.
7. Click Deactivate.
8. Click Deactivate again to confirm your choice.

Option 2: Deactivate the device in the product

Note: VPN for Windows or Mac does not allow you to deactivate a device from the app. If using one of these apps, you need to deactivate the device using your Malwarebytes account.

To deactivate on your Windows or macOS device:

1. Open the app.
2. Click the person icon in the top right corner.
3. Click My subscription. 
4. Click Deactivate subscription (Windows) or Deactivate this device (macOS).
   • Note: Deactivating signs you out of your subscription on this device. It does not cancel your subscription. 
5. Click Yes (Windows) or Deactivate (macOS) to confirm. 

For instructions on how to deactivate your Android or iOS device, see Manage your account settings in Mobile Security.