- Compatible with:
- Windows
- Available in:
- Desktop Security version 5
Error Message
You've hit your device limit. To activate Premium on this computer, log in to your account and deactivate another device or upgrade to a larger subscription.
Error Code
MB403101
What caused the error message
Your subscription allows you to activate a certain number of devices for advanced features. When you tried to activate your subscription on your Windows device, you had already activated all the allowed devices.
How to resolve the error
To activate your subscription on your Windows device, you need to either deactivate your subscription on another device or upgrade your subscription to include more devices. Then, review our Activate your subscription for Desktop Security article for help activating your Windows device.
- To deactivate your subscription on another device, follow the steps in our Deactivate device from your subscription article.
- To upgrade your subscription to include more seats, check out our Add devices or upgrade your subscription.