- Compatible with:
- iOS, iPadOS
- Available in:
- Mobile Security
Error Message
Subscription error. This subscription was cancelled. Use another subscription or purchase a new one.
What caused the error message
You tried activating your subscription, but it was cancelled and is no longer valid. An active subscription is required to use the advanced features in the Mobile Security app.
How to resolve the error
To use the advanced features in the Mobile Security app, you will need to purchase a valid subscription. Visit our Pricing page to see our current subscription plans. After you have purchased a subscription, follow the steps in our Activate Mobile Security v5 app article for help activating your subscription.