Subscription error. Your account does not include Mobile Security

Error Message

Subscription error. Your account does not include Mobile Security. To get started add a Mobile Security subscription.

What caused the error message

You tried to activate a subscription on your iOS device, but the subscription did not include the paid features available in the Mobile Security app. This is likely because your subscription is only for the VPN service or is for another product.

How to resolve the error

To activate the advanced features in the Mobile Security app, first purchase a subscription that includes Security. Visit our Pricing page to see our current subscription plans and offers. After purchasing a subscription, check out our Activate Mobile Security v5 app article for steps on how to activate your subscription.