Mobile Security app won't open

If you're experiencing issues with launching or opening your Mobile Security app, the problem may be related to your device or the app itself.

Try rebooting your device and re-opening your Mobile Security app. If your app still won't open, follow the steps below. 

1. Sign in to your Malwarebytes account, then deactivate the device with the app on it.
2. Uninstall the Malwarebytes Mobile Security app from your device.
3. Reinstall the Malwarebytes Mobile Security app on your device.

If you are still having issues opening your Mobile Security app, contact Support.