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Malwarebytes Help Center
Device Protection & Antivirus
Fix an Issue
Error Messages - Windows and Mac
Error Messages - Windows and Mac
Verify your email and password are correct and try again
You have reached the maximum amount of sign in attempts
There isn't a subscription registered to your account
You've hit your device limit
This license key doesn't match our records or has expired
This license key has been refunded
Device limit exceeded
Distributor or reseller account detected
Sign in failed. Verify your email and password are correct and try again
Account setup/confirmation required
Account locked. Your account has been locked
Verify your email. To sign in, you need to finish activating your account first
Account locked. You've reached the maximum number of sign in attempts
Invalid key format
No available devices
No subscription found
License key issue. This license key does not match our records
License key issue. The current subscription has been canceled
License key inactive. This license key has been refunded
License issue. This license key was already used to activate the maximum seats
License key issue. This license does not match the product
Expired License Key. Your license key has expired
License issue. There is an issue with your license key
License key inactive. There's an issue with your license key
This license key does not match the product you are trying to activate
Entitlement not found for this product
This license key does not match our records
Whoops. something went wrong. Please try again later
Network error. Unable to contact the license server
Your license key has expired
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